Voice

There are a wide variety of telephony solutions: whether you require a complete IP based system, hybrid IP-PBX platform or a fully Hosted solution, we have the right choice to suit small offices through to multi-site offices, with home or mobile workers, through to multi-agent call centres.

We are proud to offer several world-class leading brands of rack mountable systems, each offering the same highly advanced and powerful benefits of networking (VoIP, SIP & digital trunks), Mobile Convergence, Computer Telephony Integration, IP telephony, Unified Messaging and Call Centre Applications.

SIP technology is extremely interesting! It can allow your company to offer “virtual presence” with geographic numbers across the country or even internationally without a physical office, while reducing call costs. One main office could support several ‘virtual’ offices throughout the country.

Hosted IP provides fully featured telephone services to your business without the capital expenditure of a traditional system install. With the system intelligence being imbedded in the network, you benefit from scalability, resilience and reduced ongoing costs through free calls between sites, lower call costs to other destinations, as well as reducing line rental and maintenance charges.

The TOA Corporation is a world leader in Public Address for offices and stadia providing PA, Security and Voice Evacuation. Eastern Voice & Data have partnered with TOA for many years providing the perfect PA solution.

To keep things all running smoothly, Eastern Voice & Data has an experienced and established service team that benefits from regular OEM accredited training ensuring our staff are fully conversant with the wide range of technology.

 

 

“The package we bought was tailored to our needs and did exactly what we needed……we have found it to be a major improvement”

Robyn Lovatt – Director
Harrold Financial Planning Ltd

“During our association with Eastern we have found the company and their staff to be professional, helpful and accommodating.”

Shaun Turner – Chief Executive
Norfolk County F.A.

“Eastern provide a very professional service that does not stop with the installation of equipment, the quality of on-going after sales service is first rate and I have no hesitation in recommending them to others”

Graham Lyon – Director
Lees Chartered Accountants

“From the very first phone call to obtain a quote I was treated with respect. The after-care has been excellent. I would be very happy to recommend Eastern.”

George Lambert
Connexions Centre Manager

“The staff at Eastern have always proved to be knowledgable, helpful and fast to respond.”

Alan Roper – IT Manager
Saffron Housing Trust