Telephone Systems are changing radically, gone are the days of fixed lines and numbers. Within a few short years the telephone network as we know it will be no more.
Business Telephone Systems are now using data connections. Therefore whether you choose a premises or a cloud hosted solution, Eastern Voice and Data are able to guide you through the options.
Eastern Voice and Data utilises the UK’s largest business network with 1000’s of km of fibre optic cable and with an ‘up’ time of 99.9%.
We can offer expert, independent advice to assist you to select the correct solution for your organisation.
Telephony integrates with your local area network enabling mobiles and SiP phones to become an extension instrument anywhere in the world.
WiFi can allow staff to be mobile around a premises whilst on a voice call and all in a secure environment.
Cloud Call Queuing
Cloud call queuing can manage even the busiest contact centre.
IT integration means that your PC can be used to provide ‘screen popping’ of customer details meaning staff can easily work from home.
We have over 25 years of experience in supplying telephone solutions to all types of businesses and local authority organisations. Consequently Eastern Voice and Data can advise and provide the solution that’s right for you, bespoke to your requirements.
Contact us today and we’ll be happy provide expert advice
We would like to thank Eastern Voice & Data for supplying the Panasonic equipment which forms the basis of our new telephone system and enabling such a seamless transfer from our old to our new configuration. The system was built and programmed in advance and switched over early one morning in time for the Box Office to open as usual. Every telephone in even the remotest parts of the building was replaced and we were complete on time and within budget.