01603 743388
Support
Modern technology should be about getting the answers to queries quickly and when you need them.
Eastern Voice & Data recognises that if your communications fail it can have serious repercussions for your business. As part of our ongoing support package our clients have access to senior, highly experienced engineers working from our permanently manned help desk.
Remote access to equipment means that our engineers can begin work on your enquiry within minutes. We aim to clear faults as quickly as possible to get you up and running. Our access to Openreach’s faulting platform means that we can log and progress network faults directly – one call = one solution – no ‘pass the parcel’.
All of our technical staff are manufacturer trained and we hold accreditation from organisations such as Aastra, Panasonic, Siemens, NEC, Excel.
We recognise that ongoing customer satisfaction is about providing an efficient after sales service. We have built our reputation upon dealing with all of our customers fairly and equally – it doesn’t matter how big or small your organisation is – you will get our full attention.
SUPPORT DIRECT LINE: 01603 734198
SUPPORT EMAIL ADDRESS: support@easternvoicedata.co.uk
