Mobile devices are at the heart of how almost all businesses communicate and are now, more often than not, the device of choice for users. Despite the flexibility they provide, mobiles are designed for the individual user and behave like a communication island within the office phone system.
On the other hand, the office desk phone provides all the productivity-enhancing features such as reception services, access to the corporate directory, conferencing and call reporting, but is limited by it’s nature.
Bringing fixed and mobile communications together
Connect offers your you the power of both, integrating our award winning hosted phone system, Horizon, with the Gamma Mobile service. This allows you to access a range of features anytime, anywhere, regardless of device.
By streamlining your business communications, you are able to provide your staff with the flexibilty to work wherever they are and ultimately improve overall business productivity and customer service delivery
The power of a desk phone on your mobile
Businesses that rely on a mobile workforce find Connect a great asset. It can be adopted incrementally and at your own pace, with a simple price per user format. By combining the flexibilty of a mobile device with all the business class features of Horizon, Connect makes your business more productive, customer service more responsive and costs more controllable.
“Over 81% of employees use at least one mobile device to help them work”
Straightforward to use
Calls can be used in the same way as mobile calls, without using the data bundle. The Connect companion app gives users easy access to service features including visual voicemail and user settings.
Calls are recorded whether the user is in the office or on the move, regardless of device, helping business address training, quality assurance and compliance needs.
The MyConnect companion app provides an enriched experience and gives you the power of your desk phone on your mobile device.
Improve customer contact
Improve availability and responsiveness to customers and suppliers alike. With one number for all devices, users can receive all calls wherever they are, ensuring the customer experience is seamless.
Access one visual voicemail for both fixed and mobile devices, allowing users to pick up and respond to messages from any location.
Gain a complete view of all calls across the entire business with Akixi call reporting. See key call statistics in real-time for all devices, keeping you informed and allowing you to make better operational decisions.
Outbound calls from mobile devices can also present your business number. Helping to ensure calls are more likely to be answered and maintaining a more professional appearance.